FAQ

Silverado does not allow pets in our guest areas. Service animals are an exception to this policy.

Check-in is at 4:00 pm and check-out is at 11:00 am.

Upon check-in, you will need a credit card that will pay for the reservation and any incidentals as well as personal identification matching the name on the reservation.

Yes, we can hold your luggage if you decide to arrive or check out early.

To connect to Wi-Fi, go to your devices's Wi-Fi settings and connect to "Silverado Resort."

We have a complimentary digital subscription to the Wall Street Journal. When connected to the Silverado Wi-Fi you have complimentary access to the Wall Street Journal by visiting https://wsj.com/access/silverado

To send an amenity to a guest staying at the resort, please call the Resort Main line at 707-257-0200 and request Room Service.

Guests can purchase them online here and in-person at the Golf Pro-Shop and the Spa.

No, Silverado Resort does not allow smoking in any interior spaces in our buildings on the property.

Yes, ADA compatible rooms will show in the booking availability screen when they are available.

To contact us about retrieving an item you may have left behind while on property, please submit a form here.

We offer resort-wide shuttle services for your convenience while on property. However, we do not offer transportation to the town of Napa or area airports.

Yes, we have complimentary electric vehicle charging stations located in our Main Lot by The Market and Bakery.

Silverado Resort is 55 miles away from the Oakland Airport, 61 miles away from the San Francisco International Airport, 70 miles away from the Sacramento International Airport and 45 miles away from the Sonoma County Airport.

Rental cars are available at all airports. In addition we work with a number of shuttle services and can assist guests with a reservation by calling our Concierge team at 707-257-5436 or 707-257-5439.

Yes, we offer complimentary on-site automobile and motorcycle self-parking. We do not offer RV, boat or trailer parking. We currently do not offer valet parking.

Reservation can be cancelled penalty free, within 24 hours of booking date/time, unless the reservation is made within 72 hours prior to check-in date. We have a minimum 72-hour cancellation policy (depending on your package, varies during holiday and peak periods.) Guests who booked through a third party must cancel their reservation directly with them.

We accept Visa, MasterCard, American Express, and Discover cards, JCB, Samsung Pay, Android Pay, and Apple Pay.

Our resort fee includes complimentary self-parking, complimentary electric vehicle charging stations (upon availability), one bottle of wine upon arrival, two bottles of water in guestroom, unlimited wireless internet access throughout the resort including meeting rooms and guestrooms, unlimited local and toll-free calls, in-room coffee and tea, tennis on 8 lighted courts, pickleball on 6 lighted courts, access to the fitness facility plus any of the 30+ fitness classes offered weekly, golf bag storage, resort wide transportation, and main resort pool access. The Spa at Silverado's facilities and amenities are available for all registered resort guests 18 years or older and includes access to the sauna, steam room, whirlpool, locker lounges and lap pool for a daily fee of $40 for all Resort Guests. For non-registered Resort Guests, fee may vary from $75 (Monday through Friday) to $100 (Saturday and Sunday). The use of the Spa facilities and amenities are complimentary for those who book a service on the same day.

Early check-in and check-out is based upon availability. Guests can check with the front desk the day of their arrival or departure.

For billing questions please submit a request here.

The Grill, Mansion Bar & Terrace, Silverado Market & Bakery, Forno Pizza, Room Service, and the Original BurgerDog Snack Shack are all open to our guests. We also offer a monthly Wine Dinner series.

Yes, you can purchase food from all our outlets even if you do not have a room reservation. The main pool is exclusive to resort guests and members use.

Reservations are recommended at the Grill Restaurant and can be made here Those wishing to attend our Wine Dinner series are required to make a reservation. Visit our Special Events Calendar here to learn more.

You can order food to go from all our outlets, however we recommend Silverado’s Market and Bakery which offers breakfast and lunch selections, pastries, specialty coffees, and Forno Pizza.

Room service is available daily for breakfast, lunch, dinner, snacks, and beverages.

To book a tee time you must be a registered guest of the resort or a club member. Bookings can be made by calling the Golf Shop at 707-257-5460.

Our North and South golf courses open at 7:00 am weather and conditions permitting. Opening times may vary based on season.

The Golf Shop hours are from 6:30 am to 6:00 pm Friday - Sunday and 6:30 am to 5:00 pm Monday - Thursday .

Yes, we accept Silverado Gift Cards as a form of payment for golf. You must be a registered guest of the resort or a club member to book a tee time.

To book a lesson with a golf professional, please contact The Academy Office at 707-257-5476 or email [email protected]

Click here to view our Spa treatments and services.

Our Spa books up quickly so we recommend you make your Spa appointment at the same time as you reserve your lodging or well in advance of your stay. Reservations can be made online here by calling 707-257-5555.

Spa services are only available to guests 18 years and older. Guests 16 years or older can access the Spa Facilities for a daily use fee of $40.

Silverado's Spa facilities are open to all those receiving treatments and available to all resort guests ages 16 years or older for a daily use fee of $40. The fee includes access to the sauna, steam room, whirlpool, locker lounges and lap pool.

Silverado Resort offers 3-day tennis camp experiences throughout the year for beginners and seasoned players. There is also a weekly drill schedule. To view our schedule click here

To book a court for personal use, please call the Spa at (707) 257-5555. For Tennis lessons with a tennis professional, please contact our Tennis Team at (707) 257-5541.

Our tennis courts are open only to resort guests and members.

Yes, our tennis courts are open year round, weather permitting.

The resort has rental racquets available at the Spa and Tennis Office. Cans of balls are also available for purchase.

Yes, and it can be reserved by calling the Tennis Office at (707) 257-5541.

We have 8 Plexipave tennis courts at the resort.

To book a court for personal use please call the Spa at (707) 257-5555. For pickleball lessons with a tennis professional, please contact our team at (707) 257-5541.

Our pickleball courts are open only to resort guests and members.

Yes, our pickleball courts are open year-round during daylight hours, weather permitting.

The resort has rental racquets available at the Spa and Tennis Office.

We have 6 pickleball courts at the resort.

We have three retail outlets at the resort, the Golf Shop, Spa Boutique, and Market & Bakery. Learn more here Golf Shop Stay stylish in our golf outerwear and with the latest golf gear Monday - Thursday | 6:30 am - 5:00 pm Friday -Sunday | 6:30 am - 6:00 pm Spa Boutique Everything you need to extend your blissful spa experience back to your room or home Open Daily | 9:00 am - 5:00 pm Market & Bakery Groceries, gifts, souvenirs, and all the convenience items you seek Open Daily | 6:30 am - 7:00 pm

Yes, you can purchase Silverado logoed merchandise as well as golf attire, equipment, and gifts here

We have 3 main Wedding Venues: 1. The Grove - Maximum of 250 guests 2. The Silverado Ballroom - Maximum of 320 guests 3. The Arbor and Vintner's Court - Maximum of 90 guests

Fill out the form through this link to RFP, and our Wedding Sales Manager will happily further assist you.

Yes! At minimum, a Day of Wedding Planner is required, and that planner should be selected from our Preferred Vendors List

Absolutely! We would be honored to host your friends and family for a reception.

We do include a complimentary menu tasting, for the couple, two guests, and your Wedding Planner.

A Ceremony Rehearsal is included and is to be scheduled one month prior to the wedding.

We recommend using a suite to get ready in. We include a complimentary two-night stay for our Wedding Couple, and discounts on room rates for your guests and bridal party.

Only in cases where traditional ethnic cuisine is required. Plating Fees and outside catering fees will apply.

Yes. While we recommend you use vendors from our Preferred Vendors List, as long as you hire licensed and insured businesses, we look forward to working with them.

Silverado Resort must supply all alcoholic beverages, with the exception of wine, which will be subject to a $35 per-bottle corkage fee.

Silverado Resort will assign you a Wedding Event Services Manager who will work with you and your Wedding Planner and oversee the following: • Your primary Resort contact throughout the planning process • Provide Reservation Reports if hosting a block of Guestrooms • Act as menu consultant for all Food & Beverage selections, including curating a menu tasting, to achieve value for your dollar, while meeting the required contracted minimums • Detail your Banquet Event Order outlining the event specifics and provide an estimate of charges for your event • Oversee the Resort setup of the Ceremony and Reception venues and ensure a smooth transition for your Banquet Captain

Yes, they will be there to assist your Wedding Planner.

From the start of the ceremony to the end of the reception we allot six hours.

All outdoor events must end by 10:00 pm, while indoor events can go as late as 1:00 am.

Yes, we have self-parking onsite for your guests and it is complimentary.

Yes, we offer a children's menu that will make them feel included on the big day!

Our wonderful Bell Team will shuttle guests around the property by request.

We do not offer transportation to the town of Napa or airports; however our Concierge Team can recommend companies to assist.

With 1,200 acres, there is no limit to the number of beautiful photo spots.