Support & Contact

Using the AI Assistant

The Silverado Resort AI assistant helps you explore rooms, check availability, compare rates, and discover hotel amenities. Here are some example questions you can ask:

• "What room types are available for a family of four?"
• "Check rates for March 14-16 for 2 adults"
• "Tell me about the spa facilities"
• "What dining options do you have?"
• "Give me the booking link for the Executive Suite"

What the Assistant Can Do

• Room information: Get detailed descriptions, amenities, and features for all room types
• Real-time rates: Check current availability and pricing for your specific dates
• Hotel amenities: Learn about dining, spa, fitness, events, and other property features
• Booking links: Get direct links to complete your reservation on the hotel's official website

Important Notes

• The assistant provides information and rates but cannot complete bookings. You'll be directed to the hotel's official booking page to finalize your reservation.
• Rates and availability are subject to change. Always verify final pricing on the booking page.
• For urgent booking issues or changes to existing reservations, contact the hotel directly (see below).

Contact Silverado Resort

For reservations, booking modifications, or property-specific questions:

• Website: https://www.silveradoresort.com/

Technical Support

For issues with the AI assistant, incorrect information, or technical problems:

• Email: [email protected]
• Response time: We aim to respond within 1 business day

Privacy & Data

We collect minimal data and do not store conversation history. For details, see our Privacy Policy.

Send Us a Message

Have a specific question or issue? Fill out the form below and we'll get back to you within 1 business day.